- REEL BODY BASIA REEL MATT BLACKThe magnesium alloy body and the rotor form the foundation of your reels look. Try out both as you can adjust your design at any time.SPOOL DARK TWILIGHT RED DOTSWith a 45mm stroke the long distance casting Basia delivers a distinct profile. The choice of spools offers some fabulous machined touches to set off your reels look.LINE CLIP COLLAR REDAlmost hidden from view the line clip collar, made from durable Polyacetal (POM), is highly resistant to friction but performs an important cushioning on braids and lines when ‘hitting the clip’.HIP LINE CLIP BLACK (WITH HOLES)HIP stands for High Impact Protection. The clip is spring loaded to allow easy line entry and added shock absorbance.DRAG KNOB MATT BLACK RED DOTSThe QD drag knob offers three contact points allowing for finger tip adjustment and fine tuning of the Quick Drag function.BAIL ASSEMBLY BLACK BLACK HOLDERFeaturing the seamless AirBail and original Twistbuster, your colour choice also changes the arm and opposite holderHANDLE ASSEMBLY (BASIAIR STYLE) BLACKEach handle assembly is machine cut aluminium with a high quality colour finish. The ‘wishbone’ version, originally from the Basiair is highly favoured.HANDLE KNOB EVA HANDLE KNOB BLACKThe classic wooden version comes fixed to the black Basia handle however three remaining options are compatible with the other handle assembly’s.HANDLE KNOB CAP TWILIGHTAvailable for the T shape soft touch and EVA knobs. These caps allow you to fine tune the final look of the handle. Please also note that no Knob Cap selection is available for the wooden handle combination.HANDLE SCREW BLACKDesigned to protect and give access to the handle locking screw. Three choices let you ‘coordinate’ or ‘stand out’ your reels look.REAR COVER SHIELD REDSealing between the rear cover and body this shield also provides a classy accent of red or a less noticeable black.REAR COVER TWILIGHTThis is your chance to go for bold or blend in. Make your choice to give your Basia a stand out rear!
We dispatch items Monday - Friday 9am - 2pm
We aim to have your item delivered in 2-3 working days
Royal Mail and our couriers deliver Monday to Friday, 9am-4pm
There is an oversize charge of £8 on all rods, sea tripods, chairs and bed chairs
UK Mainland shipment only
Please note: Northern Ireland, Eire, Scottish Offshore, Channel Islands and Isle of Man we not able to deliver
Royal Mail 48 (2nd class)
We aim to have your item delivered in 2-3 working days.
Letter (21-digit tracking code)
Tracking code provided will only become active once delivery attempt has been made.
*Items could be delayed with Royal Mail due to unforeseen circumstances this is out of our control.
Parcels (13-digit Tracking code)
Track & Trace – follow your item’s journey from posting to delivery.
Tracked 48 delivery comes with proof of delivery and photo on delivery.
You can change your delivery options before delivery is attempted using the Track & Trace site.
*Items could be delayed with Royal Mail due to unforeseen circumstances this is out of our control.
Next Day Service
We will select the most suitable courier for your order based on the items purchased.
Orders placed before 2pm Monday – Thursday will be dispatched next working day delivery (Tuesday – Friday)
Orders placed Friday before 2pm will be dispatched for Monday delivery, unless Saturday option is selected then it will be dispatched for Saturday service.
*Please note, while we strive to offer next day delivery, it is NOT guaranteed delays can occur due to unforeseen circumstances. Our courier partners will make every effort to deliver your order by the next day any courier delays are out of our control.
DHL
If you miss the 1st delivery attempt, DHL will automatically return the next workday. If you also missed our 2nd delivery attempt, you could collect your parcel at a DHL RegionHub this is held for 1 week before being returned to us.
Follow the instructions on your DHL card and on DHL Track & Trace page.
FedEx
FedEx will attempt to deliver your package three times before returning it to the shipper.
Please note; if you have requested the courier to leave in ‘safe place’ we will accept no responsibility if the item goes missing.
Rescheduling or tracking your parcels
Royal Mail – Click Here
DHL – Click Here
FedEx – Click Here
Click and collect
This is available from our store address only.
Birds Tackle
Coal Yard, Gipping Road
Ipswich
IP60JB
Undelivered parcels
(incorrect address)
If an order is returned to us by the courier or Royal Mail due to an incorrect address provided at the checkout, there will be a fee of £10 deducted from the refund. This covers both the cost of sending the item and the return postage. We urge all customers to double-check their shipping details at the time of purchase to avoid any unnecessary charges.
(Not Collecting)
Royal Mail or the courier will make several attempts (refer to couriers above) to deliver your package before it is returned to us. If this item is returned to us there will be a fee of £10 deducted from the refund. This covers both the cost of sending the item and the return postage.
What if my order arrives damaged?
In the unlikely event that your order arrives in an unsuitable condition, please refuse parcel and ask courier to mark as damaged for return. Please inform us as soon as possible
Returns
If you are not 100% satisfied with your order and wish to return anything, please inform us and return this item within 30 days of delivery. Any items returned with no information could result in delay in processing – Postage costs are to be met by the customer.
We will gladly exchange unsuitable or unwanted products unused in original condition and packaging.
If in the unlikely event we have sent incorrect goods or the item develops a fault (within manufactural warranty), we will resolve the problem as fast as possible and refund any additional postal charges incurred by the customer.
If the item is out of warranty, we will always do your best to help resolve this where possible.